All complaints must follow the institution’s standard procedure for resolution as outlined in the Complaint and Grievance Procedures section of the College Catalog & Student Handbook. If, after following the institution’s standard procedure for resolution, an online student residing outside the State of Alabama does not feel this process provided a satisfactory resolution, the student may visit the NC-SARA Student Complaint Process at https://www.nc-sara.org/sara-student-complaints-0. Grade appeals and conduct complaints are expressly excluded by NC-SARA.
Complaint Process for Online Students
Policy Statements
- ACCS Student Complaint Process
- Academic Appeals
- Academic Bankruptcy
- Academic Honors
- Academic Integrity
- Alcohol and Drug Prevention Abuse Policy
- Class Attendance
- Classification of Students
- Clean Air Policy
- Complaint and Grievance Procedures
- Complaints of Title IX Sexual Harassment
- Complaints of Non-Harassment Title IX Discrimination
- Complaint Process for Online Students
- Complaint Process for VA Students
- Copyright/File Sharing
- Course Auditing
- Course Forgiveness and Repetition of Courses
- Course Load Requirements
- Credit Hour Definition
- Distance and Correspondence Education Policy
- Educational Records
- Emergency Notification System
- Equal Opportunity in Education and Employment
- Examinations and Grading
- Expressive Activities by the Campus Community
- Grading System
- Grades of Incomplete
- Hazing Policy
- Independent Studies
- Open Records Requests Policy
- Posting Signs or Flyers Policy
- Prerequisites
- Privacy Notice
- Reporting Accidents, Injuries, and Safety Concerns
- Student Code of Conduct
- Student Right-To-Know Act
- Withdrawal